Privacy & cookies policy

Data Protection

Kit & Caboodle Trading Ltd is committed to protecting your privacy. We fully comply with the terms of The Data Protection Act 1988.

We collect information about you to process your online order and to provide you with the most efficient possible service.

Unless you ask us not to, we may contact you from time to time with promotions we think might interest you or as part of our market research, either by mail, telephone or email.

As with all retail websites, we collect personal information when opening your account and processing your orders. We will automatically collect information such as your browser IP address to make shopping with us easier, for example, remembering your log-in details.

The information we collect is:

  • Your name, so we know who you are
  • Email address, so we can email you order confirmations, delivery delays, offers etc.
  • Delivery address
  • Telephone number; we'll only call if we have a delivery problem.
  • Credit card details; we only ask for these when you place an order.

Privacy Policy

Any information we collect about customers' browsing and buying habits is used to improve the Kit & Caboodle website and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

We control information we have collected about you that is relevant to your account. This includes:

Online customers will require a log-in and password to access their account.

Our courier service will have selected access to your details for delivery purposes only.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.